Overview

For over 90 years, Tokiwa Hotel has welcomed travelers to the historic waters of Shingen-no-yu in Yumura Onsen. This hot spring boasts a history stretching back 1,200 years, and the hotel carries forward the spirit of omotenashi—Japanese hospitality passed down through generations. The moment you step inside, you see an expansive Japanese garden framed by seasonal beauty. Here, the changing colors of the trees, the scent of flowers, and the sound of flowing water set the tone for your stay. You can savor meals made from the finest ingredients of Yamanashi and beyond, soak in healing baths, and wander gardens that rank among Japan’s best.

Accommodation

Tokiwa Hotel offers several distinct accommodation styles:

• Cottage Suites – Built with traditional Japanese architecture, these 11 detached rooms each have unique designs and private atmospheres. Many feature open-air baths with natural hot spring water, allowing you to enjoy a secluded soak surrounded by nature.
• East Wing – With 12 rooms overlooking the Japanese garden and, on clear days, the distant Southern Alps, the East Wing blends elegance with tranquility.
• West Wing – The 27 rooms here offer views of Mount Fuji, a UNESCO World Heritage site, providing a memorable backdrop to your stay.

Each room type offers thoughtful touches like yukata, tea sets, and traditional décor, allowing you to fully immerse yourself in the ryokan experience.

Dining

The hotel’s dining celebrates Yamanashi’s local bounty and Japan’s seasonal flavors. Menus highlight premium Koshu beef, fresh seafood from the Sea of Japan flown in the same day it is caught, and carefully selected mountain vegetables.

You can choose from seasonal kaiseki courses:

• Kagaribi no Zen – A luxurious multi-course meal showcasing refined presentation, seasonal delicacies, and carefully chosen serving ware.
• Kocho no Zen – The hotel’s signature kaiseki course, offering a balanced taste of the season’s best ingredients.
• Limited-Time Menus – Featuring specialties such as Koshu beef and wine-fed pork shabu-shabu, available only during certain periods.

Breakfast is a traditional Japanese meal served at your table, prepared fresh each morning. Unlike a buffet, each dish is crafted with care to provide a gentle start to your day.

Onsen and Wellness

The hot springs at Tokiwa Hotel are drawn from the historic Shingen-no-yu source, with water rich in sodium, calcium, chloride, and sulfate. The baths are known for easing muscle fatigue, improving circulation, and soothing the skin.

• Large Public Baths – The men’s bath features black granite and wide windows, while the women’s bath is finished with warm red granite and plenty of natural light. Both areas have spacious indoor pools and outdoor baths.
• Open-Air Baths – The rock bath is surrounded by gardens, perfect for enjoying seasonal scenery. The cypress bath fills the air with a calming wood aroma, creating a deeply relaxing experience.
• Cottage Bathing – Many detached rooms include private open-air baths, each with its own design—cypress, ceramic, or stage-style tubs. These baths use pure, free-flowing hot spring water with no added water or heating.

Guests with Tattoos

You can enjoy the hot springs privately by booking a cottage suite with an open-air bath or by using a private bath option.

Facilities

• Expansive Japanese garden ranked among Japan’s top gardens in international publications
• Event and banquet spaces for meetings, ceremonies, or group gatherings
• Lounge and relaxation areas with views of the garden
• EV charging station for electric vehicles
• Changing areas with Dyson hair dryers, skincare products, and amenities

Activities

During your stay, stroll through the garden and explore its historic landmarks:

• Yugongen Shrine, dedicated to the guardian of the hot spring
• Edo-period stone lantern from a historic Kofu family
• Persimmon tree planted by Prince Takamatsu in 1948
• Keyaki tree linked to author Masuji Ibuse, a gathering spot for writers
• Pine pavilions used by emperors, including Showa and current Imperial family members

The hotel can also guide you to nearby attractions, including Mount Fuji viewpoints, local wineries, and cultural sites in Yamanashi.

Additional Features

• Year-round garden access from 9:00 a.m. to 5:00 p.m.
• Seasonal menus that change with the harvest
• Allergy-conscious dining options available with advance notice
• Non-smoking rooms throughout the property
• Check-in from 3:00 p.m., check-out by 11:00 a.m.